Plantronics Wideband headsets for Unified Communications sound incredible.
What Wideband Audio?
Unified Communication (UC) VoIP Solutions leverage advanced audio codecs and higher sample rates to deliver the highest level of audio performance even in noisy environments. Wideband helps overcome the challenges posed by traditional technology, delivering heightened speech clarity and life-like fidelity. Users will experience greater satisfaction through enhanced intelligibility and reduced miscommunication.
Traditional communications solutions sample voice frequencies at 4KHz. Wideband codecs sample frequencies up to 8KHz. By increasing the frequencies that are encoded, a cleaner, truer transmission of the human voice. Music transmission also becomes possible using wideband codecs.
The final result to the end user is an experience much closer to "just being there" than traditional communication solutions. Some listener benefits cited of wideband audio compared to traditional (narrowband):
- Clearer overall sound quality
- Easier to recognize individual voices in group settings and accented speakers
- Better comprehension of words that have the close sounds of 's' and 'f' which are often indistinguishable over telephone lines.
- Increased ability to hear faint talkers and to understand double-talk (when more than one person is speaking at the same time)
- More attention is given to call content and less brain function to try hearing what people are saying; resulting in increased productivity and less fatigue on business calls
- Better understanding in the face of other impairments, such as when talkers are using a speakerphone or in the presence of background noise
Wideband Audio is key to the Unified Communication experience. A properly manufactured end point device is necessary to enjoy the results of this sound breakthrough. Plantronics UC headsets offer the best possible sound quality for your users, and will go a long way in distinguishing your infrastructure investment from legacy voice communication systems.