DTEN manufacturer service plan includes remote device update and system monitoring as well as remote device repair and management. Plus, minimize downtime and get peace of mind with advance parts replacement and an extended warranty during the service term. Product training and 24/5 support help you tackle obstacles, while 2-hour service level objectives allow you to recover from issues quickly. This service plan also includes a customer success manager (CSM) pool, service check-in, and executive reviews.