Avaya IP Softphone: UC Flexibility
Avaya IP Softphone software station uses Avaya Communication Manager providing productivity in the office with features such as easy-to-use graphical user interfaces, access to Lightweight Directory Access Protocol, compatible databases, and integration with contact managers such as Microsoft Outlook. A Computer Telephony Integration (CTI), Telephony Application Programming Interface (TAPI) enabled client-based telephony application for the PC or laptop running Microsoft Windows operating system.
Avaya's Voice-over-IP (VoIP) audio engine, iClarity is integrated in the application to provide superior audio performance for the Road Warrior (Voice over IP) configuration. When connected to an Avaya SIP Enablement Services (SES), Microsoft Office Communicator, or IBM Sametime Connect support for instant messaging and presence tracking is included. Special features: Multiple call appearances, Conference, Transfer, Drop, Hold, Mute, Volume control, Picture of Phone View, Multilanguage support, multibyte telephones when connected to an Avaya Communications Server.
- Road Warrior
- Control of Avaya Telephones - via the server Shared control, via the telephone CTI mode
- Instant Messaging Only requires IM enabled and SES
Three graphical user interfaces to choose from:
- Call Bar Style View
- classic and generic phone
- Picture of Phone View
- Personal Contact Directory
- Call History Log
- LDAP-compliant Public Directory Client
- Speed Dials
- Name Look-up into Contact Directory, Public Directory, Microsoft Outlook, and Lotus Notes
- Click-to-Dial from web pages pointed to by Microsoft Internet Explorer
- Instant messaging (IM) sessions and presence tracking with other IM-enabled IP Softphone clients
- Microsoft Office Communicator
- IBM Sametime Connect
- Avaya Video Telephony Solution
- Citrix Server
Avaya iClarity has the codec you need:
Avaya iClarity integrated audio client supports G.711, G.729A, G.723 audio voice codecs.
Support for Bluetooth audio devices and secondary audio devices for ringingInteroperability with firewalls, network address translation (NAT) devices and virtual private networks (VPNs) Support for Quality of Service (QoS) for both audio and control channels Survivability against Denial of Service (DoS) attacks