It's all about optimizing your collaboration environment to deliver the most benefit to your business - using Polycom technology to greatest advantage. That's the focus of Polycom Support Services: maximizing system utilization; increasing investment returns, and helping you be more successful using Polycom conferencing and collaboration technology. With thousands of Polycom systems and applications covered by service contracts worldwide, Polycom has the knowledge and resources to provide you with high quality, responsive hardware and software support for your Polycom products. Polycom maintains a global network of information, tools and most importantly, people - to deliver fast and effective support.

1 year warranty for the MGC-100, services include: Parts shipped priority level same business day, Telephone Tech Support During Business Hours, software updates & upgrades.